Apple Traid In
Overview How To Traid In

Traind In

Trade in. Upgrade. Save.
It's a wi-win-win.

With Apple Trade In, you can get a great price for your current device and apply it towards a new one. And you can do it all online or at an Apple Store. If your device isn’t eligible for credit, we’ll recycle it for free. It’s a great deal for you and the planet.

Two easy ways to exchange.

Exchange your way — online or in person at Apple BKC or Apple Saket. From getting an estimate to returning your device, we'll help every step of the way.

Get credit toward a new Apple product.

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STEP-1

See how much
you can save.

First, get your exchange estimate. Then choose a new iPhone, add your smartphone to exchange and check out.

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STEP-2

Get your device
ready to exchange.

We’ll send you an exchange confirmation email with instructions on how to back up your personal data and prepare your device. You’ll give your old device to the courier when they deliver your new item

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STEP-3

Give to courier or
drop it off.

The courier will verify and collect your exchange device when they deliver your new iPhone. If you are picking up your order at an Apple Store, you can choose to take your exchange item at the same time.

Quick answers about trading in online.

If you’ve bought a new device online with an exchange, you can track your status here(opens in new window).

Have your old smartphone ready to give to the courier when they deliver your new iPhone. Follow these step-by-step instructions.

Your trade-in confirmation email will show you in detail how to return your device. To complete the exchange, either a courier will pick up your device or you can drop it off at an Apple Store.

All the reasons to trade in with Apple. Including one very big 🌍ne.

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Easy in every way.

Exchange online or at an Apple Store. We'll give you instant credit toward a purchase, lowering your order total.

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Your privacy, protected.

Whether you're backing up, transferring or just erasing your personal data, we can show you how to handle it safely and securely.

Good for the planet.

If your device is in good shape, we'll help get it to a new owner. Or, if it's seen better days, we can recycle it for free.

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>Doing more, using less. We're using more recycled content in our products than ever before. And we're recovering crucial materials from end-of-life devices to use again in new ones.
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>For a better future. By 2030, crucial materials from end-of-life we aim to reduce our carbon footprint by using more recycled and renewable materials, clean energy and low-carbon shipping.

More questions? More answers.

Device Eligibility

You can exchange many Apple and third-party devices, including Samsung and Google smartphones for instant credit. You can do it all online (iPhone) or at any Apple Store (iPhone, Mac portables, iPad, and Apple Watch). If your device isn’t eligible for any exchange value, you can still recycle it with Apple for free.

Yes, engraved Apple products are eligible for exchange through Apple Trade In. If the device was engraved by Apple, its trade-in value won’t be impacted. However, third-party engraving may affect your device’s value.

Device Value and Credit

It depends on the device, model, manufacturer and condition. Answer a few questions accurately, and once we’ve received the device within the specified time frame and verified its condition, you’ll most likely receive the full amount of the estimated refund. Keep in mind that the condition of your trade-in needs to match what you told us.

For iPhone only, the Apple Trade In programme is available on apple.com as well as in all our retail stores. A Specialist will evaluate your device on the spot, so the trade-in credit you get in-store may differ from the estimated trade-in value you received online if the condition doesn’t match what you described. If your trade-in doesn’t pass the diagnostic test or the condition doesn’t match what you described, we’ll offer you a choice. You can accept and pay the difference between the trade-in credit you already received and the revised value of your device. Or you can keep your trade-in device and pay back the entire instant credit amount.

On your iPhone, Apple Watch or iPad, go to Settings > General and tap About. On Mac devices, click the  menu and go to About This Mac. If you're still unable to locate it, there are a few other ways to find your serial number(opens in new window). You'll need the serial number to see an accurate trade-in value for your iPhone, iPad, Mac or Apple Watch.

Timing and Process

Your trade-in confirmation email will show you in detail how to return your device, whether a courier picks it up or you drop it off at an Apple Store. Here’s (opens in new window)how to prepare and package your Apple Watch, iPhone or Android device. Here’s (opens in new window)how to prepare and package your iPad. Here’s(opens in new window) how to prepare and package Mac notebooks. Here’s (opens in new window)how to prepare and package your iMac. Here’s (opens in new window)how to prepare and package your Mac Pro. Here’s (opens in new window)how to prepare and package your Mac mini. .

Mac, iPad, and Apple Watch trade-in is available only in-store in India. Apple Retail Online in India does not offer trade-in for Mac, iPad, and Apple Watch. Trade‑in values will vary based on the condition, year and configuration of your eligible trade‑in device. Not all devices are eligible for credit. You must be at least the age of majority to be eligible to trade in for credit. Trade‑in value may be applied towards a qualifying new device purchase. Actual value awarded is based on receipt of a qualifying device matching the description provided when estimate was made. Sales tax may be assessed on full value of a new device purchase. In-store trade‑in requires presentation of a valid photo ID (local law may require saving this information). Some stores may have additional requirements. Apple or its trade‑in partners reserve the right to refuse, cancel or limit the quantity of any trade‑in transaction for any reason. More details are available from Apple’s trade‑in partner for trade‑in and recycling of eligible devices. Restrictions and limitations may apply.